Advice for consumers
You may find that problems can't be resolved with the seller or supplier. You may need to pursue your rights in other ways.
Consumer advice
If you have a problem with goods or services contact Advice Direct Scotland:
- online
- by phone: 0808 164 6000, Monday to Friday from 9am-5pm, excluding bank holidays
Advice Direct Scotland want to provide all citizens of Scotland with practical consumer advice and information which makes a difference and remains completely free to use. It works in partnership with our Trading Standards team.
They may send your complaint to us for further action.