Annual Bills
What date will I receive my annual bill?
Non-Domestic Rates Annual Bills will be issued from the 14 April 2025 offering instalments from 1 May 2025 to 1 February 2026.
Why has my Business Rates bill changed?
This may be due to many things, such as;
- a change in your Rateable Value
- a change to the thresholds applicable to the poundage rate this year
- you received a relief last year that has not been applied to your account this year
- you received a Transitional Relief last year and the cap has increased this year
If you still need information on why your bill has changed contact us.
If you need to apply for a reduction, see our Business Rates charges FAQs page.
What is Transitional Relief?
Transitional Relief (TR) is a scheme introduced by Scottish Government as a way of reducing some of the increased liability resulting from the revaluation and legislative changes. There are 2 schemes available for 2025-26. Entitlement to the general TR scheme will be automatically added to ratepayers' accounts where there is entitlement. Small Business Bonus TR must be claimed by ratepayers and more information on these can be found on our Small Business Transitional Relief webpage.
I disagree with my bill?
If your dispute is in relation to your new Rateable Value, queries regarding this should be directed to the Assessor.
If your dispute relates to any reliefs, exemptions, liability, how and when to pay or any billing matter, you can contact Customer Advice and Support Service.
I am worried about the amount of Rates I have to pay. Is the amount due correct and what should I do?
Contact Customer Advice and Support to let us know why you are concerned, and we will get back in touch with you to discuss it.
Why don't I have an Understanding my Council Tax/Business Rates leaflet with my bill?
All the information that was on the leaflet is now available online. See our Understanding your Council Tax and Business Rates webpage.
If you require a paper copy of the document, contact us with your request.