- Organisation
- BT 195 free directory enquiries
- Type of service
- Directory enquiries
- Information
- BT 195 service is for those people who find it difficult to hold a phonebook or look up telephone numbers. It's a free directory enquiries service from BT that lets people find numbers without having to use the phone book. The service is available to those with a visual impairment or other disabilities.
- Register
- Once registered, customers call 195, and the BT team will look up a number for you - free of charge. Anyone registered for the 195, service can also use the 1471-3 call return service - where the connection fee (you are connected after pressing the '3') will be waived.
- Telephone
- 0800 587 0195,
- Availability
- Monday to Friday 9.00am to 4.30pm (excluding public holidays) for any questions you have.
- Notes
- To find out more about the service or enquire about eligibility call and ask for the registration team.
- More information
- Contact Sensory Services