Enterprise Application - Freedom of information requests
Title or Description
Enterprise Application
FOI Number
15196
Date Received
03/05/2021
Type of Request
FOI
Request or Question
The information I'm requesting is regarding the software contracts that the organisation uses, for the following fields. Enterprise Resource Planning Software Solution (ERP):
Primary Customer Relationship Management Solution (CRM):
For example, Salesforce, Lagan CRM, Microsoft Dynamics; software of this nature.
Primary Human Resources (HR) and Payroll Software Solution:
For example, iTrent, ResourceLink, HealthRoster; software of this nature.
The organisation's primary corporate Finance Software Solution:
For example, Agresso, Integra, Sapphire Systems; software of this nature.
1. Name of Supplier: Can you please provide me with the software provider for each contract?
2. The brand of the software: Can you please provide me with the actual name of the software. Please do not provide me with the supplier name again please provide me with the actual software name.
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included.
Please also list the software modules included in these contracts.
4. Number of Users/Licenses: What is the total number of user/licenses for this contract?
5. Annual Spend: What is the annual average spend for each contract?
6. Contract Duration: What is the duration of the contract please include any available extensions within the contract.
7. Contract Start Date: What is the start date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
8. Contract Expiry: What is the expiry date of this contract? Please include month and year of the contract. DD-MM-YY or MM-YY.
9. Contract Review Date: What is the review date of this contract? Please include month and year of the contract. If this cannot be provide please provide me estimates of when the contract is likely to be reviewed. DD-MM-YY or MM-YY.
10. Contact Details: I require the full contact details of the person within the organisation responsible for this particular software contract (name, job title, email, contact number).
You may have received the same request in the past. The information sent has now expired and I required an update as soon as possible. If all the information besides the contract dates are the same, I am happy to just receive an update on the contract dates
Response
Primary Human Resources (HR), Payroll Software Solution and Enterprise Resource Planning Software Solution (ERP)
1. Unit 4
2. Business World
3. Unit4 Business World software modules provided are Core, Accounting, Procurement, Human Resources and Payroll. Our contract does include upgrades/patch releases, maintenance and support.
4. The license is for 6,550 users.
5. Contracts where the estimated value of the contract is over £50,000 are published on our website, please see website link provided below.
3. Customer Relations Management system to record customer contact. Contract includes Support and Maintenance.
4. Site Licence
5. We consider this information to be commercially sensitive therefore we rely on S33(1)(b) to withhold this information. We have considered the public interest test and it will always be in the public interest for the Council to obtain best value and by disclosing this information would prejudice this.
6. 12 month rolling contract
7. 01/04/2021
8. 31/03/2022
9. There is no review date for this contract because the decision has already been taken to decommission Lagan at this end of this year.
10. Contact Details: IT Client Manager
