Care at Home Service - Freedom of information requests

Title or Description: Care at Home Service
FOI Number: 15642
Date Received: 29/09/2021
Type of Request: FOI
Request or Question: Please provide the following information:1. Scale of Borders Council inhouse Care at Home service – number of hours/visits provided annually2. Staffing Structure and Scale – include positions
3. Grades within these structures
4. Percentage/Ratio of Market Share in comparison to private sector
5. Tasks undertaken by services if different from Traditional models
Response: 1. Scale of Borders Council in-house Care at Home service – number of hours/visits provided annually - 190796.95 hours/605659 visits

2 and 3. Staffing Structure and Grades:
In-house Care at Home Service
Home Care Manager – Grade 9
Assistant Home Care Manager – Grade 7
Support worker supervisor – Grade 5
Support worker – Grade 4D
Clerical Assistant – Grade 4A

Matching Unit – (Function is to source Packages of Care for Home Service Users)
Team Leader – Grade 8
Co-ordinator – Grade 7
Scheduler – Grade 6

4. Percentage/Ratio of Market Share in comparison to private sector: SBCares 41% External 59%

5. Tasks undertaken by services if different from Traditional models:

All tasks undertaken comply with traditional models, personal care, medication, assistance with meals, etc.