Council App / Chatbot - Freedom of information requests

Title or Description: Council App / Chatbot
FOI Number: 15737
Date Received: 29/10/2021
Type of Request: FOI
Request or Question: Information request 1:* Do you have an app?* When was it launched?* How many people have downloaded the app since its launch?
* How my reports have come through the app since its launch?

Information request 2:
* Do you have a Chatbot?
* Is it internal for staff or external for customers?
* Which supplier did you go with or was it built in-house?
* When was it released to the public?
* How many conversations have taken place since launch?
Response: Information request 1 – No
Information request 2 - No