Credit Balances written on / back amount - Freedom of information requests

Title or Description: Credit Balances written on / back amount
FOI Number: 526
Date Received: 24/05/2022
Type of Request: FOI
Request or Question: Under the Freedom of Information Act 2000, please may I request a list of all accounts with credit balances which have been written on/back and not refunded. Please could the requested list contain the following information ,
*         Ratepayer Name
*         Written on/back amount
*         Year of overpayment
*         Date of Write on/back
*         Hereditament address
Response: Unfortunately our system does not allow us to separate between credit balances written back on to the system and other manual adjustments therefore the information you require is not held. As we do not hold this information it is therefore exempt under Section 17 of FOISA.