Telecom - Networks - Freedom of information requests

Telecom - Networks

2024170

02/02/2024

FOI

Contract 1 - Telephony/Voice Services (Analogue, ISDN VOIP, SIP, Cloud)
1.Telephony/Voice Services Provider- Please can you provide me with the name of the supplier for each contract.

2. Telephony/Voice Services Spend Please can you provide me with the annual spend

3.Telephony/Voice Services - Contract Renewal Date- please provide day, month and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the renewal dates up into however many suppliers

4.Telephony/Voice Services - Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.

5.Telephony/Voice Services - Type of Lines - Please can you split the type of lines and users per each supplier? PSTN, Analogue, SIP, ISDN, VOIP, Cloud

6.Telephony/Voice Services Number of Lines / Channels / SIP Trunks/ Cloud based users- Please can you split the number of lines per each supplier? SIP trunks/connections, PSTN, Analogue, ISDN

Contract 2 - Incoming and Outgoing of call services.

6.Minutes/Landline Provider- Supplier s name (NOT Mobiles) if there is no information available, please can you provide further insight into why?

7.Minutes/Landline Contract Renewal Date- please provide day, month and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract.

8.Minutes Landline Monthly Spend- Monthly average spend on calls for each provider. An estimate or average is acceptable. If SIP services, please provide me with the cost of services per month.

9.Minute s Landlines Contract Duration- the number of years the contract is for each provider, please also include any contract extensions.

10.Number of Extensions- Please state the number of telephone extensions the organisation currently has. An estimate or average is acceptable.

Contract 3 - The organisation's broadband provider.

11.Broadband Provider- Supplier s name if there is not information available, please can you provide further insight into why?

12.Broadband expiry l Date- please provide day, month, and year (month and year is also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers

13.Broadband Annual Average Spend- Annual average spend for each broadband provider. An estimate or average is acceptable.

Contract 4 - Contracts relating to Wide Area Network [WAN] services, this could also include HSCN network services.

14. WAN Provider- please provide me with the main supplier(s) if there is no information available, please can you provide further insight into why?

15.WAN Contract expiry Date- please provide day, month, and year (month and year are also acceptable). If this is a rolling contract, please provide me with the rolling date of the contract. If there is more than one supplier, please split the expiry dates up into however many suppliers

16.Contract Description: Please can you provide me with a brief description for each contract

17.The number of sites: Please state the number of sites the WAN covers. Approx. will do.

18. WAN Annual Average Spend- Annual average spend for each WAN provider. An estimate or average is acceptable.

19.For each WAN contract can you please provide me with information on how this was procured, especially around those procurement that used frameworks, please provide me with the framework reference.

20.Internal Contact: please can you send me their full contact details including contact number and email and job title for all the contracts above.

Contract 1
1. BT (Analogue, ISDN and SIP) Microsoft (VOIP)
2. Telephony/Voice Services Spend Please can you provide me
with the annual spend = Our BT Onebill does not split the Voice
Calls from Broadband charges but the annual spend for 2023
was 392718.87 including VAT
3. BT -1 Year Renewal date Calls and Lines 22nd March 2024
3 years SIPS and DDI 22March 2026
4. Information provided above in 3.
5. BT for the following
PSTN
Isdn2
Isdn 30 Non Quota
ISDN 30Quota

6. BT for the following:
PSTN 653
ISDN2 109
ISDN 30 non quota - 90
ISDN 30 quota 82
SIP 150

Contract 2

6. Minutes/Landline Provider- BT
7. 22nd March 2024
8. Our contract was an all-inclusive contract
Therefore this detail
is not held due to the nature of the contract.
Unfortunately Scottish Borders Council do not hold the
information you have
requested. Therefore we give notice under s17 of
FOI(S)A 2002 and declare that the information is
not held.
9. BT 1 Year to 22nd March 2024
10. Unfortunately Scottish Borders Council do not
Hold the information you have requested. Therefore we
give notice under s17 of FOI(S)A 2002 and declare that the
information is not held.
11. BT - SOGEA Broadband Services
Contract details are available on our website from
the link below
https://www.scotborders.gov.uk/selling-council/current-contracts
12. See answer for 11. Above
13. See answer for 8. Above
Contract 4
14. to 19.WAN (excluding 17.) is provided by Comms
World which is contracted
via CGI. CGI are our IT providers and Scottish
Borders Council
do not hold any details around the contract direct
with Comms
World and CGI therefore we give notice under s17
of FOI(S)A
2002 and declare that the information is not held.
17. No of WAN sites is 128
20. Details provided to requester

Current contracts