Who are we
The information you have provided will be processed by Scottish Borders Council, Newtown St Boswells, TD6 0SA. You can contact us by:
- phone: 0300 100 1800
- email: CustomerAdvice@scotborders.gov.uk
Our Data Protection Officer can be contacted using the contact details foabove or by emailing dataprotection@scotborders.gov.uk
How we will use your information
We will use your information to gather public opinions about the perceived effectiveness of the 20mph trial. No personal data will be shared. Personal data such as names, addresses, dates of birth will not form part of the analysis. Information such as general location (postcode) will however form part of the analysis. Due to rural areas in the Scottish Borders it is recognised that some towns or villages may have one property in a particular postcode area.
Who do may share your information with
We will share this information with The Court of Edinburgh Napier University and Sustrans Scotland for research purposes.
The information you provide will be accessed by our staff that need to use if for internal analysis to provide management information, inform service delivery reform and similar purposes to meet our duty to achieve best value and continuous service improvement.
Information you have given us about other people
If you have provided anyone else's details on this form, please make sure that you have told them that you have given their information to us. We will only use this information to contact those people to assess your own entitlement to this service. If they want any more information on how we will use their data they can see our privacy statement or email dataprotection@scotborders.gov.uk
How long do we keep your information for
Following our Research Data Management Policy, data is to be retained after project completion for research value for 10 years.
Your Rights
You have the right to request access to any personal data held about you by us. You can also request that we restrict the use of your information or even object to any further processing. You can do this by contacting the Data Protection Officer using the contact details provided above. We will respond to your request within 30 calendar days.
For more information on your rights please visit our website or if you would like a hard copy of this information, please contact us.
How to raise a complaint
We aim to directly resolve all complaints about how we handle personal information. If your complaint is about how we have handled your personal information, you can contact our Data Protection Officer by:
- email: dataprotection@scotborders.gov.uk
- phone: 0300 100 1800
However, you also have the right to lodge a complaint about data protection matters with the Information Commissioner's Office (ICO), who can be contacted by:
- post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- phone: 0303 123 1113
- website
If your complaint is not about a data protection matter you can find details on how to make a complaint.