What Matters Hubs offer drop in sessions and appointments where you can meet people from community groups and voluntary organisations as well as our social workers and occupational therapists. At the Hubs you can:
- talk with staff such as social workers and occupational therapists
- talk with people from community groups and voluntary organisations across the Scottish Borders
- find out more about our assessment process and eligibility criteria
- get advice on the way in which our range of Technology Enabled Care products could help you or a loved one live more safely and independently at home.
We can:
- help you to get information and advice quickly to remain in your own home and get involved in your community
- help you find the support you need to stay independent, such as equipment, transport or help at home
- provide advice for carers about support available in your area
- provide information about what is happening in your local area and where you could meet new people
- provide information about volunteering opportunities.
Hubs are available across the Borders
The following Hubs are currently open:
Please note the following in relation to the Hawick What Matters Hub:
- 27 June – Hub will be provided at the Heritage Hub, Kirkstile, Hawick TD9 0AE due to essential electrical works at the Heart of Hawick
- 4 July – Hub will be unavailable
The Selkirk, Stow and Tweedbank What Matters Hubs continue to be unavailable until further notice.
Attending a Hub
- Hubs operate on a drop in basis. You can also make an appointment by calling 0300 100 1800 (Option 1).
- Please do not attend the Hub if you, a family member or close contact has any Covid-19 symptoms or has recently tested positive for Covid-19.
- You are no longer required to wear a face mask but are welcome to do so if you prefer.
- Hand sanitiser will be available.
Hub not available in your area?
Please contact our Customer Advice and Support Service on 0300 100 1800 (Option 1) for more information.
Carers can also contact the Borders Carers Centre on 01896 752431 for a carers support plan, information and advice.