Due to a global Microsoft issue a number of our systems have been impacted today.
Systems are now slowly returning back to normal and we do not anticipate any significant disruption to services over the weekend.
We apologise for any inconvenience.
Be vigilant
Unfortunately, scammers sometimes take advantage of situations like this by pretending to be from the us, Microsoft or other trusted organisations.
Please be extra careful if someone contacts you unexpectedly.
Scammers may tell you there's a problem with a Council Tax payment, benefit payment or other application or refund. They may ask you to provide bank details, click a link or make a payment to resolve the problem.
Please remember:
- Never give your bank details, passwords or security codes to someone who contacts you unexpectedly
- Don't click suspicious links in text messages or emails, particularly those claiming you need to update your details or receive a refund
- Be wary of callers asking you to transfer money or make an urgent payment
- If you're unsure whether a message is genuinely from us, end the call and contact us on 0300 100 1800
If something doesn't feel right, stop and check. Don't be pressured into acting quickly.