Changing or cancelling a bulky uplift
You can change or cancel your booking by signing into your MyScotBorders account, or by contacting our Customer Advice and Support Service.
After the cut off times below, you can’t change your items. You can cancel the booking but you won’t receive a refund.
|
Area |
Collection day |
Cut off time for changes/refunds |
|---|---|---|
|
Eildon Area – Clovenfords, Earlston, Galashiels, Lauder, Melrose, Selkirk, St Boswells |
Tuesday |
12midnight on Sunday |
|
Berwickshire Area - Chirnside, Coldstream, Duns, Eyemouth, Greenlaw |
Alternate Wednesdays |
12midnight on alternate Mondays |
|
Cheviot, Teviot and Liddesdale Area - Ancrum, Denholm, Hawick, Jedburgh, Kelso, Newcastleton |
Thursday |
12midnight on Tuesday |
| Tweeddale Area – Broughton, Innerleithen, Peebles, Walkerburn, West Linton | Alternate Wednesdays | 12midnight on alternate Mondays |