Missed bin collections

This webpage displays any missed collections that have not been carried out due to operational issues and have been reported to us by our staff members.

If your bin has not been collected as scheduled and is not listed below, please report it via our report a missed collection page.

Leave your bin/bags at the collection point but be mindful to ensure paths remain accessible for pedestrians and other users.

We will make every effort to return for your bin but there may be occasions when we are unable to do so. If we have not returned to empty your bin within five working days of your scheduled collection, remove your bin from the collection point. In this instance we will collect extra waste on your next scheduled collection day. Present the extra waste in bags at the side of your wheeled bin. We cannot accept recycling presented in black bags.

All collections 

Due to current winter weather conditions, we have been unable to access some areas to carry out bin collections.

We will make every effort to return but we may not always be able to do so. If we have not returned for the bins within 5 working days please remove the bin from the collection point and in this instance, we will collect any extra waste or recycling on the next scheduled collection day for that material. Please place bagged waste or recycling beside the bin on collection day. Please note that recycling can be placed in any bag except black bags.”

The best way to keep updated about waste collection issues including missed uplifts is through the Scottish Borders Recycles online waste and recycling portal, and accompanying app.

General Waste Collections

Duns Rural Areas - Friday 3 January

  • Due to a vehicle breakdown, the crew were unable to complete the general waste collections scheduled in the following areas: Edrom, Allanton, part of Reston, Edington Hill and surrounding areas.
  • Residents and trade waste customers are advised if we have not returned for the bins within five working days to remove their bin from the collection point and in this instance, we will collect any extra general waste on the next scheduled collection day. Please place extra bagged general waste beside the bin on collection day.

Recycling Collections

Chirnside - Tuesday 7 January

  • We were unable to complete the recycling collections scheduled the following areas of Chirnside due to operational issues:
  • Lammerview, Cheviot Ave,  Windram Road, Windram Place, Greenwell Ave, Croftsfield, Park View & Erskine Road
  • Residents and trade waste customers are advised if we have not returned for the bins within 5 working days to remove their bin from the collection point and in this instance, we will collect any extra recycling on the next scheduled collection day.  Please place extra bagged recycling beside the bin on collection day.

Galashiels Rural areas - Saturday 4 January

  • Due to snowy weather conditions, the crew were unable to complete the recycling collections scheduled in the following areas; Cattleferry and Gala Bank area.
  • Residents are advised if we have not returned for the bins within 5 working days to remove their bin from the collection point and in this instance, we will collect any extra recycling on the next scheduled collection day. Please place bagged recycling beside the bin on collection day.

Food Waste Collections