Missed bin collections

This webpage displays any missed collections that have not been carried out due to operational issues and have been reported to us by our staff members.

If your bin has not been collected as scheduled and is not listed below, please report it via our report a missed collection page.

Leave your bin/bags at the collection point but be mindful to ensure paths remain accessible for pedestrians and other users.

We will make every effort to return for your bin but there may be occasions when we are unable to do so. If we have not returned to empty your bin within five working days of your scheduled collection, remove your bin from the collection point. In this instance we will collect extra waste on your next scheduled collection day. Present the extra waste in bags at the side of your wheeled bin. We cannot accept recycling presented in black bags.

All collections -  November 2024

We are currently experiencing significant staff shortages which is having an impact on scheduled collection and our ability to return for missed bins. We are working hard to rectify this situation, but please be aware that we may not be able to return for missed bins before the next scheduled collection.

We ask for your patience in this matter and apologise for any inconvenience caused.  Find more information on the current situation

The best way to keep updated about waste collection issues including missed uplifts is through the Scottish Borders Recycles online waste & recycling portal, and accompanying app – access here.

General Waste Collections

Gala water and Coopersknowe - Wednesday 30 October

  • Due to a shortage of staff, we were unable to carry out the general waste collections scheduled for today in the following areas;
  • Gala Water and Coopersknowe
  • Residents and trade waste customers are advised that a recovery of these general waste bins will take place on Saturday, 2 November.

Recycling Collections

A708 Yarrow, Yarrowford, Cappercleuch & Ettrickbridge areas - Monday 4 November

  • Due to a shortage of staff, we were unable to complete the recycling collections scheduled today in the following areas
  • A708 Yarrow, Yarrowford, Cappercleuch, Ettrickbridge and surrounding rural areas.
  • Residents and trade waste customers are advised to leave the recycling bins presented as the Depot has arranged for the bins to be recovered tomorrow 05/11.

Duns north south and west, Polworth, Sisterpath, Fogosmithy and surrounding areas - Monday 28 October

  • Due to a shortage of staff, we were unable to carry out the recycling collections scheduled for today, in the following areas;
  • Duns north south and west, Polworth, Sisterpath, Fogosmithy and surrounding areas.
  • Residents and trade waste customers are advised that we will unfortunately be unable to return for these recycling bins.
  • We ask that householders bring their recycling bins back in and represent them on the 11 November along with any side waste.
  • Please note we cannot accept recycling in black plastic bags.

Hume, Gordon, Houndslow, Westruther, Blythe, Greenknowe and Whiteburn areas - Monday 28 October

  • Due to a shortage of staff, we were unable to carry out the recycling collections scheduled for today, in the following areas;
  • Hume, Gordon, Houndslow, Westruther, Blythe, Greenknowe and Whiteburn areas.
  • Residents and trade waste customers are advised that a recovery of these recycling bins will take place tomorrow, Tuesday 29 of October.

Food Waste Collections

Hawick - Monday 4 November

  • We are unable to carry out the food waste collections in Hawick today, due to a staff shortage. This impacts the following areas;
  • Striches Area, Silverbuthall Area, Ambulance/Police Station Area, Wilton Glebe, Wilton Hill Terrace, East/West Stewart Place, Rosevale Area, Havlock, Mayfield Drive Area, Princes Street, Rosalea Area, Langlands Road, Wilton Dene Area, Wilton Area, Overhall Road, Wilton Park Area
  • Residents and trade waste customers are advised to remove their bin from the collection point and represent it on the next scheduled collection day. If residents do not have enough space in their food bins, in this instance unfortunately, any excess food waste will have to be placed in the general waste bin.

Selkirk - Thursday 31 October

  • We are unable to carry out the food waste collections in Selkirk today due to a staff shortage. This impacts the following areas;
  • Spion Kop, Raeburn Place, Shawburn Road, Roberts Avenue, Ettrick Terrace, Elm Park, Bridge Street, Bannerfield Drive, Corbie Terrace and surrounding areas.
  • Residents and trade waste customer are advised to remove their bin from the collection point and represent it on the next scheduled collection day.
  • If residents do not have enough space in their food bins, in this instance unfortunately, any excess food waste will have to be placed in the general waste bin.

Jedburgh - Tuesday 29 October

  • We are unable to carry out the food waste collections in Hawick and Selkirk today, due to a staff shortage. This impacts the whole of Jedburgh.
  • Residents and trade waste customers are advised to remove their bin from the collection point and represent it on the next scheduled collection day. If residents do not have enough space in their food bins, in this instance unfortunately, any excess food waste will have to be placed in the general waste bin.

Hawick and Selkirk - Tuesday 29 October

  • We are unable to carry out the food waste collections in Hawick and Selkirk today, due to a staff shortage. This impacts the following areas.
  • Hawick - Burnfoot Area, Ivanhoe Terrace, Chay Blyth Place, Hamilton Road, Burnfoot Cottages
  • Selkirk - Kingsland Ave, South Port, Loanside, The loan, Ladylands Terrace/Drive, Rosebank, Hillview Crescent, Sentry Knowe, Hillside Terrace, Taitshill, Hill Street
  • Residents and trade waste customers are advised to remove their bin from the collection point and represent it on the next scheduled collection day. If residents do not have enough space in their food bins, in this instance unfortunately, any excess food waste will have to be placed in the general waste bin.