The information you have provided will be processed by Scottish Borders Council, Newtown St Boswells, TD6 0SA. You can contact us by:
- phone: 0300 100 1800
- email: CustomerAdvice@scotborders.gov.uk
Our Data Protection Officer is Nuala McKinlay, who can be contacted using the details above or by emailing dataprotection@scotborders.gov.uk
How we will use your information
We will use your information to make a booking for the loan of our litter picking equipment. This will enable us to deliver and collect the equipment before and after the event has taken place.
The information we collect about you
- first name
- last name
- organisation name (if applicable)
- contact phone number
- email address (not mandatory)
- delivery address
Who we may share your information with
Your information will be accessed by our staff who need to do so in order to provide the service described above.
We are legally obliged to share certain data with other public bodies such as:
- HMRC
- CSA
- Police Scotland
- Scottish Courts
- Public Services Ombudsman
Your information may also be shared and analysed internally in order to provide management information, inform service delivery reform and similar purposes to meet our duty to achieve best value and continuous service improvement.
In general we do not transfer personal data outside either the UK or the European Economic Area (EEA) and on the rare occasions when we does so we will inform you. We will only transfer data outside the UK and the EEA when it is satisfied that the party which will handle the data and the country it is processing it in will provide adequate safeguards for personal privacy.
How we will use your information
The information you have provided will be kept and stored by us for one month after the litter picking event was held.
Information you have given us about other people
If you have provided anyone else's details to us, make sure that you have told them that you have given their information to us. We will only use this information as part of the assessment of your need for services and to contact them in connection with delivery of any such services. If they want any more information on how we will use their information they can view our rivacy statement or email dataprotection@scotborders.gov.uk
Your Rights
You have the right to request access to any personal data held about you by us. You can also request that we restrict the use of your information or even object to any further processing. You can do this by contacting the Data Protection Officer. We will respond to your request within 30 calendar days.
For more information on your rights visit our website or if you would like a hard copy of this information, contact us.
How to raise a complaint
We aim to directly resolve all complaints about how we handle personal information. If your complaint is about how we have handled your personal information, you can contact our Data Protection Officer by:
- email: dataprotection@scotborders.gov.uk
- phone: 0300 100 1800